![]() ![]() Left column, scroll down > Select Forget This Printer Remove Printer from App (Forget) - Add printer to App HP Printers - Printer Turns Off Unexpectedly or RepeatedlyĬomplete Step 3: Update the Firmware OR HP Printers - Updating or Upgrading Printer Firmware If you have not done so, sign into the application - signed in? Sign out, close app, open app > Sign in Select Downloads and Updates > Get Updates In the upper right corner, click on the three horizontal dots. HP Smart Updates, when available > "Get Updates" at the Microsoft Store Windows Updates must be current / installed Restart Everything, including the router on your network Places to check include - and may not be limited to.Īll devices running HP Smart (Windows / Mac / Mobile) must be running the latest version for that device
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